Terms & Conditions

All correspondence/s in respect of Tours / Travel Service bookings should be addressed to M/s. Sai India Travel.

Payments
For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your country or upon arrival in INDIA but definitely before the commencement of the services. Management personnel hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.

Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year), full payment is required to be sent in advance.

Payments should be made as under in

The transfer details should be sent by E-mail.

Please note
All respective transfer fee and charges will be paid by guest, our quote amount is net payable basis and transfer fee/charges are excluding.

Cancellation Policy
In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing.
Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows: –
60 days prior to arrival: 10% of the Tour / service cost
45 days prior to arrival: 25% of the Tour / service cost
15 days prior to arrival: 50% of the Tour / service cost
07 days prior to arrival: 75% of the Tour / service cost
Less than 72 hours or No Show :No Refund
In case of Special Trains Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required).

Some cancellation and refund policies are out of our tender
Refund for hotel payment will follow the hotel’s cancellation policy
Train tickets cancellations will follow the Railway’s policy
Flight tickets cancellations will follow the airlines company policy
In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.

Our Liabilities & Limitations
Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.

We shall not be responsible for any delays, cancellations & alterations in the program or expenses incurred directly or indirectly due to natural hazards, flight/train cancellations, and accident, breakdown of machinery or equipment’s, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents